FAQ's Funky Fortunes

For a quick solution to any issues you may have, look through our FAQ's. If you can't find the answer here, give our 24 hour client services centre a call and our friendly staff will assist you with any issues you may have.

What do you need assistance with?

  1. Creating an Account? Rejections and Tips
  2. Logging into the Casino
  3. Claiming a bonus?
  4. Making a deposit? Rejections and Tips
  5. Getting emails with the latest specials and offers

Creating an Account

  1. Go to www.jumbabet.com or www.jackpotwheel.com
  2. Press on 'Sign In' (Green top right)
  3. Login with FaceBook or Press 'Register Now' at the bottom of the page
  4. Complete the registration form
  5. Once signed up, you can use your username and password at www.jumbabet.com. or www.jackpotwheel.com There's no need to re-register

Logging into the Casino

  1. Go to www.jumbabet.com, www.jackpotwheel.com or on your mobile
  2. Press Sign In
  3. Log in

Claiming a bonus?

  1. Login to the Casino
  2. Select 'Cashier' from the account drop down menu in the top right of the page
  3. Select Bonus and enter your bonus code

Making a deposit?

Follow the steps below for a hassle free deposit process

  • Login to the Casino
  • Select 'Cashier' from the account drop down menu in the top right of the page
  • Choose your deposit method
  • Register your financial details
  • Press NEXT
  • Confirm your details
  • On the DEPOSIT page, choose the amount you'd like to wager
  • Press FINISH

Enjoy playing at Jumba Bet and Jackpotwheel

What to do if you get rejected?

  1. Space your attempted deposits at least 15 minutes apart
  2. Attempt one card for a minimum of five times at the casino. It sometimes takes a while to go through
  3. Vary the amounts that you want to deposit
  4. Try depositing odd amounts, i.e.: $53 or $31
  5. Consider using an alternate or NEW Visa / Visa Prepaid Card. (We do accept these at the Casino.)

Rather deposit a larger amount per transaction as we are limited on the number of accepted and rejected deposit per day

Contact Support?

Please contact us on our Live Chat service if you need ANY assistance with regard to your account at the casino!

Getting emails with the latest specials and offers

Jumba Bet sends out emails on a weekly basis with great specials, superb offers and magnificent opportunities. Miss it and you'll miss out.

If you do not get our emails, follow these easy steps to ensure that they get delivered to your mailbox, or contact our Customer Support Team for assistance. You can do so via e-mail: support@jumbabet.com , support@jackpotwheel.com or by phoning our toll-free number - 24 hours a day, 7 days a week.

Follow these easy steps:

  1. Do we have your current email address? If you are uncertain, please contact Customer Support and verify
  2. Please add the following to your safe senders list to ensure delivery:
    1. support@jumbabet.com and support@jackpotwheel.com
    2. Always check your Junk E-Mail or Spam inbox
    3. If you receive our emails in your spam folder, you should mark them as "not spam" or "add to whitelist"
    4. Feel free to contact us for assistance